Management & Construction Solutions

Project Management

We specialize in helping long-term care organizations manage both capital redevelopment and quality improvement projects. Our team combines expertise in infrastructure planning with proven experience in healthcare quality systems, ensuring facilities are not only modern and efficient but also aligned with best practices for resident care.

On the capital side, we guide organizations through planning, budgeting, stakeholder engagement, and regulatory approvals, delivering projects that meet timelines and funding requirements. On the quality side, we support leaders and staff in implementing evidence-based improvement frameworks, building audit schedules, and fostering a culture of continuous learning and accountability.

Glen Haven Manor

Enhanced Operations – Collaborative steps towards long-term improvements.

Glen Haven Manor’s Board of Directors enlisted Highcrest’s expertise under a Full Stewardship service contract to remedy financial, culture, and leadership challenges the home was facing. The team at Highcrest studied the operations for a year, deliberating over every step with the utmost sensitivity and input from all levels of the organization. The result was a Board approved Operational Assessment which recommended improvements to financial systems, human resource processes, organizational structure, leadership functions, policies and essential operating plans. Highcrest and the team at Glen Haven are presently addressing transitional measures that will result in financial sustainability and improved operations.

Shared Services

Highcrest’s suite of shared services help municipalities and non-profits retain community assets by sourcing out singular functions to Highcrest.

Human Resources

Highcrest partners with facilities to quickly fill gaps in resources with a streamlined recruitment process, fostering a positive work culture and continuous management of employee relations to boost retention. Highcrest also provides development opportunities and guides facilities to manage WCB and return to work matters including an affective attendance management support program. Our support also extends to investigative support into internal workplace issues, PPCA investigations, and support in navigating a unionized environment for effective labour relations.

Finance

Whether it’s crafting financial policies and budgets, setting up robust systems, or ensuring payroll is handled – Highcrest helps facilities regain fiscal sustainability by setting up industry-standard financial systems that help minimize risk and aid in informed decision-making.

Administration

No more administrative headaches. Highcrest handles day-to-day tasks, leaving you free to focus on what matters most. Facilities facing on-site challenges can enlist Highcrest’s in-field management expertise. Need to keep board members informed? We will translate complex situations into clear insights for effective decision-making. Highcrest also helps facilities improve functional planning to maintain the quality of resident care.

Full Stewardship

Long-term care homes under stress can enlist for Highcrest’s full stewardship. Full stewardship allows homes to maintain their original ownership and staff while strengthening operations with our proven solutions. A Highcrest appointed administrator works collaboratively with the board to assess the facility’s operations, recommend improvements, and guide the facility in the right direction.

Legal

Navigating the legal landscape can be complex and time-consuming. Highcrest’s experienced team provides comprehensive support to help you stay compliant, mitigate risks, and resolve disputes effectively.

Data-driven and people-informed approach

Effective data-collection and information gathering at every level allows us to see the numbers and the people behind them and enables curious questions about the status quo. This unlocks profound insights that enable us to anticipate the needs of the residents, staff, and management.

Long term thinking leads to lasting solutions

Highcrest’s long-term approach to every level of decision-making has brought forth solutions that are easy to adopt by established teams, and are delivered reliably day after day, for years.

Lived Lessons

Highcrest’s tried and true solutions have found daily use in Nova Scotia’s care homes. The foundations of our people-centric solutions were laid by 40 years of work in long-term care.

Capital Project Management Services Team

Shelley Jones, BN, RN

Long-Term Care (LTC) Consultant

Shelley has over 37 years of experience in healthcare, and brings her strategic, creative and solution-focused take to facility operations. While working in the provincial government she has led large initiatives to improve healthcare for Nova Scotians. She received the Premier’s Award of Excellence in 2021 for recognition of outstanding public service to Nova Scotians.

Leonard MacEachern (he/him), BBA

Director of Capital and Asset Management

Leonard MacEachern is the Director of Capital and Asset Management at High-Crest Enterprises, where he leads the identification, funding, and execution of infrastructure initiatives across the organization. In this role, he works closely with facility administrators to assess and prioritize urgent capital needs, develops funding proposals for submission to the Department of Health and Wellness, and liaises directly with departmental infrastructure managers to advance High-Crest’s capital priorities.

Leonard engages engineering and architectural firms to lead the design and planning phases, oversees project implementation from start-up to completion, and manages budgets to ensure fiscal responsibility throughout. His role is central to driving facility improvements that enhance the care environment for residents and staff alike.

With over 32 years of management experience in the acute care sector as a Director of Operations, Leonard brings deep operational expertise to his role. He holds a Bachelor of Business Administration (BBA) from St. Francis Xavier University and has completed extensive training in professional procurement.

Leonard has also contributed to various community and healthcare initiatives, serving on the Board of Directors for the St. Martha’s Hospital Foundation, as Chair of the St. Ninian Parish Council, and as a member of Nova Scotia Health Care Purchasing Ltd., among others.

Outside of work, Leonard enjoys staying active through fitness, hockey, and golf, and spending time in Belle Côte, a place close to his heart.

Office Contact

Office Location